Have a question about an order, a vendor partnership, or a rider application? We're available 7 days a week — reach out and we'll get back to you fast.
Whether it's a support query, a vendor application, or a media request — choose the best channel below.
Email Us
info@airplatezim.com
Response within 2–4 hours on business days.
Call Us
+263714278329
Available Mon–Sat, 8am–6pm Zimbabwe time.
Our Office
Airplates, Zimbabwe
Harare, Zimbabwe. Walk-ins welcome weekdays.
Issue with a delivery, wrong item, cold food, or a refund request? Contact us through the app under "My Orders" for the fastest response.
Interested in listing your restaurant or food business? Fill in the vendor application or email our partnerships team directly.
Want to earn as an Airplates rider in Harare or Bulawayo? Apply via the rider section of the app or contact our rider recruitment team.
Press enquiries, interview requests, or partnership proposals? Reach our communications team at info@airplatezim.com.